Refund policy

Who handles payments

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders, so Paddle takes the payment and issues any refund.

Free trial

A new Pro subscription starts with a 7-day free trial. Cancel before it ends and you won't be charged anything.

14-day refunds

If you're not happy with Pro, you can ask for a full refund within 14 days of a payment, including a renewal. You don't need to give a reason. After a refund, your account moves to the Free plan.

How to ask for a refund

• Use the link in the receipt email Paddle sent you, or look up your purchase at paddle.net.
• Or contact us through our contact form or at hello@insiderbeacon.com, and we'll arrange it. A real person replies within 24 hours.

Cancelling

You can cancel at any time from Account in the app, under Manage subscription. You keep Pro until the end of the period you've paid for. Cancelling stops future payments; to get money back for the current period, ask for a refund within 14 days of the payment.

Your rights

This policy doesn't limit any rights you have under consumer law where you live. See also our terms of use.